Shipping Policy
Shipping Policy
Everything you need to know about how we ship your beautiful wall art safely to your door.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a shipping confirmation email with tracking information once your order ships.
During peak seasons or promotional periods, processing may take an additional 1-2 business days.
Domestic Shipping (United States)
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-10 business days | Calculated at checkout |
| Express Shipping | 2-4 business days | Additional fee at checkout |
International Shipping
We ship worldwide! International delivery times vary by destination:
| Destination | Estimated Delivery |
|---|---|
| Canada & Mexico | 7-14 business days |
| Europe & United Kingdom | 10-18 business days |
| Australia & New Zealand | 12-20 business days |
| Rest of World | 14-21 business days |
Important: International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. These charges are determined by your country’s customs office and are not included in your order total.
Order Tracking
Once your order ships, you’ll receive a confirmation email with your tracking number. You can track your package by:
- Clicking the tracking link in your shipping confirmation email
- Visiting our Track Order page
- Entering your tracking number directly on the carrier’s website
Packaging & Protection
We take great care to ensure your artwork arrives in perfect condition:
- Protective Wrapping: Each piece is wrapped in protective material to prevent scratches
- Sturdy Boxes: We use reinforced corrugated boxes designed specifically for artwork
- Secure Packing: Items are carefully packed to minimize movement during transit
Shipping Carriers
We partner with trusted carriers including USPS, UPS, and FedEx. The carrier used depends on your location, package size, and shipping method selected.
Delivery Issues
If you experience any of the following, please contact us immediately:
- Package shows delivered but you haven’t received it
- Damaged packaging upon arrival
- Incorrect items received
- Significant delivery delays beyond estimated timeframe
We will work with you and the carrier to resolve any delivery issues promptly.
Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to incorrect addresses provided by the customer. Address changes after an order ships may incur additional fees.
Questions?
For any shipping-related questions, please visit our Contact Page. Our customer support team is available 24/7 to assist you.
